Free Delivery On Orders Over €50

Customer Service

We want your shopping experience with to be a great one. If you have any questions or issues at all please don't hesitate to contact us. We value each and every one of our customers and want to do all that we can to make shopping with us is exciting and enjoyable for you. 

By Email:

By Post:

Golden Sky Retail Ltd. 
Old Stone


Lost/Never Arrived Orders

In the unlikely event that you haven't yet received your order within the delivery guidelines that we've given here please email and we will get right on it and update you as to where your order is at. If it has got lost on its way to you we will send you out a replacement order ASAP. 

Cancellation/Amendment Of Orders

If you contact to cancel or amend your order prior to it being shipped, we will do our best to carry out your request. This is at our discretion. We often ship within a few hours of an order and can only cancel an order or make amendments where the order has not yet been dispatched. 


Please see our Returns Policy.