Freeze-drying is an innovative method of drying and preserving real flowers. Even when the moisture is removed during freeze-drying the petals retain their colour, shape and size. The result is petals that look and feel almost like fresh petals (only slightly crisper). You can even 'soften' the petals prior to use by placing them in an open container in a steamy bathroom for 20-30 minutes, which will give them an even fresher texture.

Once petals have been softened they will wilt over the coming days/week as fresh petals would, so it's best to soften them just prior to use, either on the day or the day before.

Please note that our petals are a natural product and therefore there may be variations in colour, from petal to petal and what you see on your screen.

Our freeze-dried rose petals are perfect for:

• creating a petal aisle or walkway
• biodegradable confetti
• table decoration
• honeymoons, Valentine's Day and romantic evenings
• proposals/engagements
• potpourri
• gift boxes or baskets
• add to invitations, cards and notes
• romantic baths
• floating petals
• champagne and turndown service
• spa treatments (foot soaks, baths etc)
• memorial services

Our goal is to help you add an extra special touch to your wedding decoration, event or special occasion. Our petals are a natural, beautiful choice with endless possibilities. 

When cared for correctly freeze-dried rose petals will last months, sometimes even years. It makes them perfect for weddings and events as you can buy them weeks or a few months in advance, and even decorate in advance to save you time and hassle.

To care for your petals please follow these guidelines: store in a cool, dry, dark place (a cupboard is perfect!), avoid heat, humidity and bright sunlight. Do not refrigerate. We recommend ordering your petals 1 month prior to your event to ensure they are delivered in good time, and are at their 'freshest'.

Not under normal conditions.

It is always best to ask if you are unsure. Our freeze-dried rose petals are preferred by many venues as they are eco-friendly, biodegradable, won't stain and are non-slippy (under normal conditions).

Please note that as our freeze dried petals come from natural, undyed roses, there are some variations in colour as each rose harvested and freeze dried is individual. The picture you see on screen is a guide only, and may also differ from screen to screen. Please use our sample service if you are very particular about the colour of petals you want to receive.

Our petals are not certified organic but the petals are grown under a green pest-control program, designed to control unwanted pests while reducing the impact on the environment. When chemical treatments are required, organic products with the least toxicity are selected and treatments are directed with attention to remote locations and seasonal timing to reduce unnecessary pesticide usage. Non-organic substances are avoided whenever possible.

We are grateful to each and every one of our customers, and we want everyone to have a good experience when using our site and purchasing products from us. If you are unhappy with some aspect of using our site, or with an order that you have placed, please contact us by emailing sales@rosepetals.ie and outline your issue or feedback. We will do our best to sort the issue out for you as soon as possible, or if need be organise a refund for you. 

We always recommend reading through the product details and our FAQs page before placing an order so that you know what to expect when your petals arrive. You can also contact us with any questions that you have before placing an order so that we can help make your experience better and help guide you through your purchase. 

For information, we have broken down average quantities for popular use: 

Walkway or Aisle  1-1.5 cups per square foot for light coverage, 3 cups per square foot for medium coverage, 5 cups per square foot for heavy coverage

Flower Girl's Basket 6 cups for a small basket, 12 cups for a large basket

Confetti/Petal Toss 1/2 cup to 1 cup per guest for cones or small organza bags

Table Decoration  2-4 cups to decorate the centre of a standard circular table (60")

Romantic Evening (Beds/Floors/Baths) 10 cups would provide a moderate covering on a queen/king bed

Invitations/ Notes/ Envelopes 5-10 petals per envelope

Luxury Bath 2-3 cups

Writing 'I Love You' or 'Will You Marry Me?'/ 'Marry Me?' 5-10 cups for 20cm high lettering

Below we have outlined the quantities of petals sold in the different sized boxes: 

2 litre size - 10 cups/approx. 10 handfuls of petals

4 litre size - 20 cups/approx. 20 handfuls of petals

6 litre size - 30 cups/approx. 30 handfuls of petals

8 litre size - 40 cups/approx. 40 handfuls of petals 

12 litre size - 60 cups/approx. 60  handfuls of petals

16 litre size - 80 cups/approx. 80 handfuls of petals 

20 litre size - 100 cups/approx. 100 handfuls of petals

24 litre size - 120 cups/approx. 120 handfuls of petals 

We have a triple check system in place to ensure that every customer receives the correct amount of petals on order - measuring our petals first by cup, then by a standard kitchen jug and finally by weight.

We always advise that you 'fluff' up your petals by hand when they arrive to you, as they might settle in transit. 

For shipping within Ireland, we charge a flat rate of €6.00 for orders up to €49 in value, and are delighted to offer free shipping on orders of €50 or more.These rates are for postage and packaging of your order for delivery within Ireland only. 

Yes, we can arrange shipping to countries outside of Ireland but you will need to contact us by email with your requirements, prior to placing your order, and we will get back to you with a price on shipping petals to your destination - sales@rosepetals.ie

Stocked petals are shipped the next working day after you place your order, for delivery usually within 2-3 working days.

Other sizes are delivered to you usually within 7-10 days.

We will endeavor to deliver your order to you as soon as possible. On receipt of your order you will receive an email from confirming your order, and you will also receive an email to confirm dispatch as soon as your petals have been shipped.

We ship using An Post's Express Post service and you will need to be there, or have someone there, to sign for your package when it arrives. 

We recommend that you order your petals 4 weeks prior to your event to ensure delivery in good time. Please don't leave an order to the last minute - especially if it's for your wedding! Saying that of course we will do our absolute best to accommodate you if things come down to the wire.

If you ever have any questions on your order please don't hesitate to contact us by emailing - sales@rosepetals.ie

Yes! We use An Post's Express service which is a trackable service. You will recieve an email with the tracking details for your package when it is dispatched. You can then track your item on An Post's website www.anpost.ie. 

We use An Post's Express overnight service for all deliveries within Ireland. This is a trackable service which requires a signature on delivery. If no one is home to accept delivery then An Post will leave a green "Sorry We Missed You" slip in your postbox with details of where you can collect your package (usually your local post office).

If you then fail to collect your package from your local post office within their reasonable time frame the parcel is then held by An Post until it can be returned to rosepetals.ie. We accept returns on any of our 2 litre boxes within 14 days, so if you fail to collect your parcel from the post office and it is returned to us by An Post within that time frame, we would happily refund you the cost of the petals (but not the cost of shipping). However, it may take longer than the 14 days and in that case you may not be offered a refund. We cannot offer any refunds on quantities of 6 litres or more. Please make sure you are in to take delivery of your order, or that you collect it within a couple of days from your local post office! We cannot be held responsible because you haven't made a reasonable effort to accept delivery or collect your parcel. 

At the moment we don't offer an option to collect. All orders are placed online and shipped via An Post's Express overnight service to your chosen location in Ireland.

If you are ordering your petals as a surprise, and you would prefer them to arrive in an unbranded/unmarked box then please let us know when you place your order by adding a comment to your order, or emailing sales@rosepetals.ie.

To place an order on our website simpy add the petals you want to your cart and then follow the step by step instructions at our checkout. You can pay for your items using a credit or debit card, or via PayPal.

We are registered for VAT and we will issue you with a VAT invoice along with your order. Our VAT number is IE3560992DH. 

We are happy to accept returns on any of our 2 & 4 litre boxes, within 14 days, should you change your mind following their delivery, provided they are in their original packaging and in their original/ resalable condition. Postage on returned items will be paid for by the customer (and must be returned by registered/trackable post). We will issue you a full refund on the cost of the petals when they are safetly returned to us. The original cost of shipping will not be refunded.

Please note that returns are only accepted on our 2 & 4 litre boxes, and are not available on larger orders (6 litres or more). This is due to the fact that we custom order larger quantities of petals from our supplier for you, and this process begins shortly after your order is placed. Freeze dried rose petals are also a perishable item, and we might not always be able to sell them on to another customer before they perish. For these reasons we do not accept returns on orders of 6+ litres of rose petals. This does not affect your statutory rights.

Please contact sales@rosepetals.ie should you have any questions regarding returns and we will get back to you as soon as we can.

Yes, we can supply to Hotels, Spas, Venues, Wedding Planners etc. Please email us for a trade quotation or with any questions - sales@rosepetals.ie 

Yes, we can send you a sample or samples. Due to some misuse of our sample service in the past, we have had to introduce a charge of €15 for up to 3 samples to cover the cost of petals, postage, packaging and time. This cost is redeemable against orders placed of 8 litres or more. 

To Order Your Samples:

A. Email sales@rosepetals.ie with the sample colour(s) that you require, and when you need them by. The more detail you provide the easier it is to help you find the right petals for your requirements.

B. We will let you know if the petal colours you are seeking are in stock, or when you could expect to have them by (please order at least 8-12 weeks in advance of your event).

C. If you want to go ahead with a sample order we will email you an invoice for €15 to cover the cost of up to 3 samples and postage. Samples consist of a handful (approx. 1 cup) of each petal colour that you are interested in.

D. Once payment has been received we will place your samples on order and let you know when you can expect to receive them.

In relation to our sample service please note the following:

• This sample service is intended only for customers who wish to compare petal colours (e.g. when colour matching is vital for a wedding colour scheme or similar). As our petals are a natural product where colours can sometimes vary we recommend this service before buying a larger quantity of petals if you have any concerns regarding petal colour or size.
• Samples of any of our 2 litre boxes colours and blends can be delivered on a short lead time, if required. Colours and blends which are not in stock may take considerably longer. Please order you samples at least 8-12 weeks prior to your wedding or event. 
  
• If you have any questions at all regarding samples please email sales@rosepetals.ie and we will get back to you as soon as possible.
  

You can read our Privacy Policy right here; 

Rosepetals.ie Privacy Policy 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rosepetals.ie (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties as described above and to improve your shopping experience. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us by emailing sales@rosepetals.ie with your request.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS
The Site is not intended for individuals under the age of [[16]]  .

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@rosepetals.ie or by mail using the details provided below:

rosepetals.ie
[Re: Privacy Compliance Officer]
Old Stone, Caherfurvaus, Craughwell, Co Galway, H91P98V

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We welcome all comments and suggestions from customers, and we are here to help in any way we can so that you can have a positive shopping experience with us. You can email us sales@rosepetals.ie with any questions that you have in regards to privacy and we will get back to you as soon as we can.