Stocked petals are shipped the next working day after you place your order, for delivery usually within 2-3 working days.
Other sizes are delivered to you usually within 10 working days (2 weeks).
We will endeavor to deliver your order to you as soon as possible. On receipt of your order you will receive an email from confirming your order, and you will also receive an email to confirm dispatch as soon as your petals have been shipped.
We ship using DHL and An Post's Express Post service, both of which are traceable services that require a signature so you will need to be there, or have someone there, to sign for your package when it arrives. Most parcels are dispatched with DHL and they will send you a tracking email with delivery options when your order is dispatched. If you don't think you will be home during the week to accept a delivery, you could have the parcel delivered to someone who will be home or your work address. We also deliver to venues where we have a contact name at the venue to take receipt of the parcel for you (a wedding planner, hotel manager etc.).
We do not currently deliver to PO Boxes, Delivery Depots etc.
We recommend that you order your petals 4 weeks prior to your event to ensure delivery in good time. Please don't leave an order to the last minute - especially if it's for your wedding! Saying that of course we will do our absolute best to accommodate you if things come down to the wire. We have had lots of experiences where couples order at the last minute and it's nail-biting for everyone waiting for the order to arrive (sometimes on the day of the wedding!). We think it's much more sensible and better for everyone's stress levels if you can plan ahead and leave time for unforeseen circumstances. Trust us when we say it will always be the last minute deliveries that tend to go wrong!
If you ever have any questions on your order please don't hesitate to contact us by emailing - sales@rosepetals.ie