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Frequently Asked Questions

General Information

What Are Freeze-Dried Petals?

How Can I Use Petals?

How Long Will Freeze-Dried Rose Petals Last?

Are Freeze-Dried Petals Bio-Degradable?

Do Freeze-Dried Petals Stain?

Will My Church/ Venue Allow Freeze-Dried Petals?

Will The Petals I Receive Be The Exact Same Colour As On My Screen?

Are Your Petals Organic?

I'm Unhappy With The Order I Received. What Do I Do Now?

Quantities

How Do I Know What Quantity Of Petals I Will Need?

What Quantity Of Petals Do I Receive In the Different Sized Boxes?

Shipping

How Much Is Shipping Within Ireland?

Do You Ship Petals Outside Of Ireland?

How And When Will My Petals Be Delivered?

My Package Hasn't Arrived Yet. Can I Track It?

I Wasn't Home When My Order Was Delivered? Where Is It?

Can I Collect My Petals?

I'm Ordering Petals As A Surprise. Will The Packaging Give It Away?

Payments

Placing An Order and Payment Methods

VAT

Returns

Can Items Be Returned? How?

Trade

Do You Supply To Trade?

Samples

Can I Get Samples Of Petals?

Data Collection and Customer Privacy

Where Can I Find Your Privacy Policy?

How Can I Contact Your In Relation To My Data And/Or Your Privacy Policy?

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