FAQs

  1. What are freeze dried petals?

  2. How can I use freeze-dried rose petals?

  3. What is the shelf-life of the petals?

  4. Are your petals bio-degradable?

  5. Will my church/venue allow freeze-dried rose petals?

  6. How do I know what quantity of petals to buy?

  7. Will the petals I receive be the exact same colour I see on my screen?
  8. Can I get a petal sample?

  9. Do you supply petals to trade?

  10. How much is shipping the petals within Ireland?

  11. Do you ship petals outside Ireland?

  12. When and how will my petals be delivered?

  13. What payment types to you accept?

  14. What about Returns?

  15. How can I contact you

1. What are freeze-dried petals? Freeze-drying is an innovative method of drying and preserving real flowers. Even when the moisture is removed during freeze-drying the petals retain their colour, shape and size. It makes them easy to store and use. 

2. How can I use freeze-dried rose petals?  Our freeze-dried rose petals and Hydrangea petals are perfect for: creating a petal aisle or walkway, as biodegradable confetti, table decoration, for honeymoons, Valentine's Day and romantic evenings, proposals/engagements, crafting, for gift boxes or baskets, to add to invitations, cards and notes, for romantic baths, as floating petals, for champagne and turndown service, spa treatments (foot soaks, baths etc) or memorial services. Our goal is to help you add an extra special touch to your wedding decoration, event or special occasion. Our petals are a natural, beautiful choice with endless possibilities. 

We love to use the dried Delphinium petals for confetti, crafting, candle making and bath bombs as they are small, light and you get approx. 10 handfuls per litre. 

3. How long do the petals last? 

Rose & Hydrangea Petals

When cared for correctly most of our freeze dried Rose and Hydrangea petals will last for 3-6 months. It makes them perfect for weddings and events as you can buy them weeks in advance, and even decorate in advance to save you time and hassle. To care for your petals please follow these guidelines: store in a cool, dry, dark place (a cupboard is perfect!), avoid heat, humidity and bright sunlight. Do not refrigerate. We recommend ordering your petals 3-4 weeks prior to your event to ensure they are delivered in good time, and are at their 'freshest'.

Delphinium Petals

When cared for properly our dried Delphinium petals can last 12-18 months. Please store them in a cool, dry and dark place (like a cupboard) and avoid heat, humidity and strong light. We recommend ordering your petals 3-4 weeks prior to your event to ensure they arrive in good time and are at their 'freshest'.

4. Are your petals biodegradable? Yes. Our petals are natural, eco-friendly and biodegradable making them the perfect choice for wedding confetti and decoration. 

5. Will my church/venue allow freeze-dried rose petals? It is always best to ask if you are unsure. Our freeze-dried rose petals are preferred by many venues as they are eco-friendly, biodegradable, won't stain and are non-slippy (under normal conditions). They also biodegrade within a couple of days.

6. How do I know what quantity of petals to buy? 

Please see our page dedicated to this questions HERE.

ROSES & HYDRANGEA PETALS

For information I have broken down average quantities for popular use: Walkway or Aisle  1-1.5 cups/handfuls per square foot for light coverage, 3 cups/handfuls per square foot for medium coverage, 5 cups/handfuls per square foot for heavy coverage Flower Girl's Basket 6 cups/handfuls for a small basket, 12 cups/handfuls for a large basket Confetti/Petal Toss 3/4 cup to 1 cup/handfuls per guest for cones or small organza bags Table Decoration  3-4 cups/handfuls to decorate the centre of a standard circular table (60") Romantic Evening (Beds/Floors/Baths) 10 cups/handfuls would provide a moderate covering on a queen/king bed Invitations/ Notes/ Envelopes 5-10 petals per envelope Luxury Bath 5 cups/handfuls.

Just to give you an idea of how many roses it takes to create our different sizes boxes - there are approximately 25-30 petals on the average rose, and it takes approximately 16 of these roses to create a 2 litre box, 64 roses to create an 8 litre box, and 160 roses to create a large 20 litre box!

 

DELPHINIUM PETALS

There are approximately 10 handfuls of petals in each litre of Delphinium.

2 Litres contains approx. 20 handfuls and should fill 20 confetti cones or organza bags.

5 Litres contains approx. 50 handfuls and 10 litres contains approx. 100 handfuls.

As they are smaller and lighter than the Rose and Hydrangea petals you get more in a litre and they are lovely and light for throwing over a bride and groom, and perfect for candle making and bath bomb making.

7. Will the petals I receive be the exact same colour I see on my screen? Please note that as our Rose, Hydrangea and Delphinium petals come from natural, undyed roses, there are variations in colour as each flower harvested and dried is individual. The picture you see on screen is a guide only, and may also differ from screen to screen. Please email us (sales@rosepetals.ie) about our sample service if you are very particular about colours.

8. Can I get a petal sample? Yes, we can send you a sample or samples. Due to some misuse of our sample service in the past, we have had to introduce a charge of €15 for up to 3 samples to cover the cost of petals, postage, packaging and time.

To order your samples:

A. Email sales@rosepetals.ie with the sample colour(s) that you require, and when you need them by. The more detail you provide the easier it is to help you find the right petals for your requirements.

B. We will let you know if the petal colours you are seeking are in stock, or when you could expect to have them by (please order at least 8-12 weeks in advance of your event).

C. If you want to go ahead with a sample order we will send you an invoice for €15 to cover the cost of up to 3 samples and postage. Samples consist of a handful (approx. 1 cup) of each petal colour that you are interested in.

D. Once payment has been received we will place your samples on order and let you know when you can expect to receive them.

In relation to our sample service please note the following:

A. This sample service is intended only for customers who wish to compare petal colours (e.g. when colour matching is vital for a wedding colour scheme or similar). As our petals are a natural product where colours can sometimes vary we recommend this service before buying a larger quantity of petals if you have any concerns regarding petal colour or size.

B. Delivery of your samples may take 5-10 working days. Please order you samples at least 4-6 weeks prior to your wedding or event. 

C. If you have any questions at all regarding samples please email sales@rosepetals.ie and Dawn get back to you as soon as possible.

9. Do you supply petals to trade? Yes, we can supply to Hotels, Spas, Venues etc. Please email us for a trade quotation or with any questions - sales@rosepetals.ie 

10. How much is shipping the petals within Ireland? We subsidise our courier cost to offer a delivery rate of €5.95 on all orders delivered within Ireland, via UPS and DHL.

11. Do you ship petals outside of Ireland? Yes, we can arrange shipping to countries outside of Ireland with UPS or DHL. Please see more details on our HERE

12. When and how will my petals be delivered**?

In stock items will take 2-5 working days to deliver within Ireland. Potentially 5 days or longer for international orders.

If you need petals ASAP please email us - sales@rospetals.ie - and we'll see what we can do for you to expedite your order to you.

We will endeavour to deliver all orders as soon as possible.

On receipt of your order you will receive an email from confirming your order, and you will also receive an email to confirm dispatch as soon as your petals have been shipped. We ship UPS and DHL for shipment of orders and you will need to be there, or have someone there, to sign for your package when it arrives. 

We recommend that you order your petals 3-4 weeks prior to your event to ensure delivery in good time. Please don't leave an order to the last minute - especially if it's for your wedding! Saying that of course we will do our absolute best to accommodate you if things come down to the wire. If you ever have any questions on your order please don't hesitate to contact us by emailing - sales@rosepetals.ie

13. What payment types do you accept?  We accept online payments from most major credit cards via Shop Pay and also through PayPal. Payments are secure, encrypted and we do not store your payment details. 

14. What about returns? We are happy to accept returns on most  small orders within 14 days of delivery, provided they are in their original packaging and in their original/ resalable condition. Postage on returned items will be paid for by the customer (and must be returned by registered/trackable post), but we will issue you a full refund on the cost of the petals when they are safely returned to us.

We do not accept returns on large orders of 20+ litres, as the petals are a perishable item and we often order large quantities direct from our supplier at the customer's request and if they are an unusual or less popular choice may not be able to sell them before their shelf life is up.

This does not affect your statutory rights. Please contact sales@rosepetals.ie should you have any questions regarding returns and we will get back to you as soon as we can.

15. How can I contact you?  If you have any questions on petals, or on an order, you can contact Dawn by emailing sales@rosepetals.ie